For Providers

Claim Submission

Claims for Alterwood Advantage members are accepted two ways:

Electronic claims (preferred method)

  • Change Healthcare – Payor ID: RP016
  • Availity – Payor ID: RP016

Mailed (CMS 1500 or UB04 claim forms only) to-

Alterwood Advantage
PO Box 981832
El Paso, TX 79998-1832

Please do not send paper claims to any other address, as this will only delay the processing of your claim.

For additional information, please see our Provider Manual.

Provider Documents

Prior Authorization Documents

Model of Care

Subnavigation